Here's what we found for "Getting the status of a return or refund"

You can check the status of your return or refund by selecting See case status or by going to Purchase history > Returns and cancelled orders > see case details.

When you initiate a return request, the seller has up to 8 calendar days to respond. If they accept the return, you have 5 days to send it back. If they don't respond, or you're not satisfied with their response, you can ask eBay to step in.

Once the seller's received the item back from you, they have 6 business days to issue your refund. It usually takes 2 business days to receive a refund. If you paid using a credit card it may take up to 30 days, depending on your card provider.

Learn more:

Was this information helpful?

100 characters left

Thanks for your feedback. For more help, click Contact us.