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If you cancel a sale because you no longer want to sell the item or the buyer changed their mind, you may be able to get a credit for the final value fee, the insertion fee, or both.
Normally, insertion fees aren't refundable. However, if your item hasn't sold and you cancel the listing, the insertion fee will be automatically credited to your account.
You'll be charged a final value fee when the item is sold. However, if you cancel the sale, the final value fee will be credited to your account automatically after the cancellation is completed.
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